Shipping policy

At Think Metal, we are committed to providing a seamless and efficient shipping experience for all our customers. Please review the following shipping policy details:

1. Free Shipping: We are pleased to offer free standard shipping on all orders within continental United States. No minimum purchase is required to qualify for this offer.

2. Shipping Methods: We primarily utilize trusted shipping carriers to deliver your orders safely and promptly. The shipping method may vary depending on the size, weight, and destination of your package.

3. Processing Time: Please allow 7-10 business days for order processing before shipment. Orders are processed and shipped Monday through Friday, excluding holidays.

4. Estimated Delivery Time: Once your order has been processed and shipped, the estimated delivery time will depend on your location and the shipping method selected. Standard shipping typically takes 3-7 business days for delivery.

5. Order Tracking: Upon shipment, you will receive a confirmation email with tracking information to monitor the progress of your package. You can also track your order directly through our website by logging into your account.

6. Shipping Restrictions: At this time, we offer free shipping within the continental United States. We do not ship to PO boxes or APO/FPO addresses.

7. Shipping Charges: For expedited shipping or delivery to locations outside our standard shipping area, additional shipping charges may apply. These charges will be calculated and displayed during the checkout process.

8. International Shipping: We do currently offer international shipping for an additional charge.

9. Delivery Issues: In the rare event of a delivery issue or if your package arrives damaged, please contact our customer service team immediately for assistance. We will work diligently to resolve any issues and ensure your satisfaction.

10. Questions or Concerns: If you have any questions or concerns regarding our shipping policy or need further assistance with your order, please don't hesitate to contact us at create@thinkmetalcnc.com. Our dedicated customer service team is here to help.

By placing an order with Think Metal, you agree to abide by the terms and conditions outlined in this shipping policy. We appreciate the support you are providing to our family business.